Leadership coaching & business development programmes
We offer two structured leadership coaching and business development programmes designed for individuals and teams to develop essential skills for continued growth. Each programme can be tailored to address key aspects of development, ensuring you receive the greatest benefit from the time we spend together.
Beyond these core programmes, we specialise in creating bespoke courses tailored to meet specific developmental needs, ensuring you achieve maximum value from our collaboration and effectively address your unique challenges and objectives. Contact us today to begin your journey to excellence.
CUSTOMER SUCCESS MASTERY PROGRAMME
Elevate your business to new heights with the Customer Success Mastery Programme, an immersive workshop designed to position you as the preferred supply partner in the retail industry. Leveraging over 30 years of industry experience and insights from leading experts, this programme equips you with the knowledge, skills and strategies to secure key accounts, build loyalty and trust, and grow your business.
With a flexible, bespoke schedule that combines face-to-face and online training, this programme fits seamlessly into your workload, allowing for practical application between sessions.
Led by industry expert Gary Good, this program features six intensive modules totalling 3 days, delivered through a combination of face-to-face and digital sessions, spaced over several months to enhance learning through practical application and reflection:
Customer Focus
Strategic Customer Plans
Execution for Success
Business Foundations
Relationship Success
Building Trust
OUTCOMES INCLUDE:
Gaining deeper insights into retail dynamics.
Building powerful partnerships with your customers.
Elevating your strategic approach to business.
Becoming the preferred supplier in your industry.
BUILDING BUSINESS MOMENTUM
Unlock your potential with Building Business Momentum, a transformative one-day workshop designed to elevate your leadership skills and drive business growth. Gary Good applies 30 years of experience and insights from some of the world’s most successful leaders to provide you with a pathway to personal and professional excellence.
This is an intensive 8-hour workshop with six modules, providing you with actionable, proven strategies you can immediately apply to your work and life. The modules include:
Relationship selling
Business acumen
Resilience and adaptability
Emotional intelligence
Effective communication
The art of listening and building rapport
OUTCOMES INCLUDE:
Connecting more deeply with others.
Navigating challenges with confidence.
Driving your business towards unprecedented success.
WHAT OUR CLIENTS SAY
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"I recently took part in the Customer Business Development Programme, and having been in retail for over forty years, initially treated the modules with some scepticism. I was not surprised by Garys depth of knowledge as his reputation precedes him, however his enthusiasm and shear passion for the industry, is possibly unrivalled in my experience. I can truly say that his teachings changed my approach to my customer relationships and how I will conduct business now and in the future. I utilised my learnings to leverage a great result for our company and our customers this last financial year and was rewarded and recognised for this. I consider that Gary and the programme played a significant role in my achievements."
Sean Montgomery
Yates -
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"Gary provided a bespoke tailored training program for our sales team that has more than delivered in terms of understanding our customers, the dynamic nature of the retail market, the pressures and pain points that occur and how to best work towards a strong partnership pathway to deliver growth for both our customers and our business. I would recommend Gary to anyone looking to enhance their leadership abilities or their sales teams capabilities."
Darren Newland
Country Manager | Selleys NZ -
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"I have been involved in sales for most of my working career and the Leader Legacy course gave me some invaluable skills to improve the way I do business. Gary uses his wealth of experience and knowledge in a friendly, fun environment to help provide you with the tools to make you and your business become more successful. A great investment for any business."
James McLellan
Channel Manager - Industrial | CRC -
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"Gary from Leader Legacy took our team through the fundamentals of partnering with your customer. His in depth knowledge of category management principles and metrics that really matter to retailers have given our team a competitive advantage when in store. Gary’s simple delivery style makes it easy to grasp the key concepts needed to really drive retailer relationships both at a store and head office level. If you need to make sure your team are really talking about what matters in store I’d highly recommend Gary’s course."
Scott Bovaird
National Account Manager | Selleys NZ -
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"It is very pleasing to hear the positive feedback from the stores, something is definitely resonating with what our field team is doing! I have no doubt that your work with us has been a strong contributor to this, thanks."
David Mortimer
Country Manager | Yates New Zealand -
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"This course was refreshing due to the interactive style in which it was presented, and being tailored to our business meant the engagement level was kept high. The modules covered everything from personal growth, customer plans, how to build trust and partnerships with our customers, through to ways of measuring and interpreting sales data. Ultimately the course made us think about the interaction we have with our customers, and understanding their needs leading to better outcomes and sales."
Vaughan Irvine
Field & Export Sales Manager | CRC -
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"Thank you so much for the course yesterday. It was one of the best training sessions I’ve ever attended. The importance of emotional intelligence in business success is often underestimated, and having someone as accomplished as you emphasize its significance was truly inspiring. I hope we cross paths in the future."
Oscar Garcia
Operations Manager NZ | Dulux Powder & Industrial Coatings -
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"I really enjoyed the day with you and got a lot out of it. I found you highly engaging, passionate and quite a role model to challenge myself, my goal setting and how I communicate with people. I got so much out of it and enjoyed your presentation style and passion for the subject and for people."
Konrad Welte
Dulux Powder & Industrial Coatings
FAQs
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The investment in our programs varies depending on the scope and duration. Specific pricing details are available upon request, ensuring we provide options that align with your needs.
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Absolutely! We pride ourselves on flexibility and can tailor our Business Development Programmes to align perfectly with your company's unique challenges and objectives.
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Our programmes are designed to equip you with the leadership skills needed to excel in your role, prepare you for higher responsibilities, and significantly enhance your professional marketability.
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Yes, upon successful completion of any of our programmes, you'll receive a LeaderLegacy Certificate, recognising your commitment and growth.
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Contact Leader Legacy
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